Refunds & Savings Audit:
Our team of experts in this area will utilise all our Telecoms know-how, skills & expertise in conjunction with our advanced internal IT systems to carry out a full detailed audit of your current costs in any/all of the 3 areas of Voice, WAN/LAN & Mobiles. It is expected that you will ask us to collect / collate all necessary invoice, tariff and contractual information from your archives and/or the supplier(s) concerned.
This audit will culminate in us presenting you with our findings in a detailed report. The first phase report can be expected within 2 to 3 weeks of us commencing the project. The report will confirm a) whether any refunds exist, if so where & how much are you due back - and b) whether or not savings can be achieved, if so how they will be achieved and how much are they worth to you.
It is expected that in all instances Informed will be tasked with implementing the recommendations set out in the report however we are happy to work with your people too, as much as you prefer.
It is important to stress that we are NOT in the business of recommending a change of supplier for changes sake. Whilst we are independent and so can access a wide range of tariffs from major players (typically Tier 1 suppliers rather than resellers) in the various markets, some of our clients do not wish to change supplier to achieve savings – and indeed it is not a requirement to do so in most cases. Please note that we are more than happy to work through the Savings element of the audit on this basis. Some of our biggest successes have been in cases such as this.
Procurement:
Either as part of the Savings element of the Refunds & Savings Audit, or on a stand alone basis, Informed have all the necessary experience and capabilities to run and manage your Telecoms Procurement projects.
From Virtual Benchmarking, through RFP/RFI, to full blown Tender, we can do it all. We can [help] construct the appropriate invite documents, supplier invite list, evaluate responses, set up presentations, assist with commercial negotiations and oversee implementation of the new service / tariff / solution as required.
Naturally everyone has a different approach and so our remit is not set in stone. We will work with you, providing support where it is required and being involved as much as you want us to be.
Invoice Management:
We can help you minimise/eliminate the risk of you ever being overcharged by any supplier ever again!
Talk to one of our experts about how we can provide a fully managed service in this regard, and how we can also provide you with vital Management Information Reports on your invoices, giving you an insight into the most costly areas of your current arrangements. Naturally we uphold proactive correction processes to ensure you maintain a low cost base.
Outsourced Mobile Helpdesk:
If you have 500 or more mobile devices in use in your fleet, talk to us about how we can save you money a) in removing the need for anyone in your business to handle starters, leavers, lost, stolen, damaged etc, and b) in deploying a team of experts to provide interim fault diagnosis & user interface support thus avoiding unnecessary equipment orders being submitted to your chosen network provider and inflating your costs.
General:
The following will help you context our capabilities and our successes.
Mostly we’re paid only if we save our clients money or secure refunds. Because of the outstanding results we have delivered to our clients, we have seen explosive growth in the last 4 years, our turnover growing by a massive 500%. To support the growing client numbers and our ever-expanding remit with existing projects, we have increased our highly skilled support team by 70% in the last 2 years and continue to recruit.
Put simply, we – and our clients – regard ourselves as the best at what we do. Managing costs is our business and our passion. We only recruit the best people to serve our clients, and therefore can assure our clients of the best results in all instances.
If you are responsible for managing the costs/services associated with the Telecoms arrangements within your business - and the costs run into hundreds of thousands/millions per annum - then Informed represent the best choice for you.
To arrange your free no obligation consultation call our Business Development Team on 01772 682100, and we will arrange this at a time, date & location that is most convenient for you.
